Guide
How it works
Short steps for the whole app. Open a heading, do the process, then come back here if you get stuck.
Who does what
- Admin (you) signs in on fms.rentals. Menu: Companies. You create or open supplier accounts. You also set the one standard everyone uses: ACRISS rates, extras, insurance, fees, car makes and models, car features.
- Company fills cars, bookings, locations, business profile, and does pickup / drop-off.
- A company URL looks like damiano.fms.rentals. Admin stays on fms.rentals.
- New companies can Sign up themselves, or admin can create them under Companies.
- After Sign up they can start at once: add cars, then bookings. You do not need to create their login or approve them.
- Admin login lands on Companies. Open a company to tick the services they have: fleet, bookings, yard board, partners, reports. Cars menu: makes, models, features. Pricing menu: rates, extras, insurance, fees.
Fleet
Menu: Fleet management → Vehicles.
- Add a car: pick make and model from the admin list, then plate, VIN, year, ACRISS (4 letters from the official matrix — each letter is explained as you type), fuel, gearbox, mileage. That ACRISS code is what you price later.
- Set Periodic Inspection on Car taxes (due date). The fleet list warns 30 days before it expires.
- Put a GPS device ID on the car if you will read km and fuel from GPS.
- Add photos (front, sides, interior). These protect you in damage disputes and show at pickup.
- Tick features this car has (AC, Bluetooth, etc.). The list is set by admin.
- Yellow row = service soon or overdue. Checkmark = ok. Cars that need attention sit at the top.
- Import / export is for many cars at once (CSV).
Maintenance, status, taxes, fines
- On a car page or Fleet → Maintenance, log oil, brakes, tyres, and extra parts. Set the next due date and/or km. Put the invoice amount. The Vehicles list will warn you.
- Tick every service done in the same visit. One save creates a record for each ticked type. Put an expense amount and next due date on each type so next month’s costs show on the Vehicles board and on Reports.
- When you tick oil, brakes, tyres, or extra parts, a next-km box appears under that type so each can have its own number.
- Fleet → Unavailable, or on the car page: from date, to date, and a reason. Those days are blocked on the calendar so the car cannot be rented.
- On the Vehicles list, tap Available on a car. A popup opens so you can set from, to, and the reason without leaving the list.
- On the car page, use Unavailable period for from, to, and reason. Today’s status still shows next to Edit.
- The car page has Availability, Maintenance services, Taxes with insurances, and Fines for that plate. Use the buttons under the photos to jump to each section.
- That car’s calendar row blocks immediately. If a future booking is on that plate, reassign it to another car in the same ACRISS group, or upgrade it onto a plate in another group.
- Car taxes and fines are under Fleet management. Use them for papers and tickets, not for rental prices.
- On Car taxes, tick car tax, Periodic Inspection, TPL, and/or CDW if the owner has that. Amount and due date appear under each ticked item. TPL and CDW here are owner policies, not rental cover.
Pricing
Company menu: Pricing. Rental prices, insurance, extras, fees.
- Rates and insurance rows are the ACRISS codes on your cars. You pick those codes. You do not type a new code on the price page. Compact manual (CDMR) and compact auto (CDAR) are different prices.
- Seasons and day-length bands change the daily rate (weekend vs long stay, summer vs winter).
- Insurance packages are cross-sell cover. Create a package with price, excess, and terms. Edit or delete it. Tick car groups, then set the daily price per ACRISS group.
- Insurance plans and extras (child seat, GPS) get their own prices.
- On Business → Rental terms, set minimum driver age, young-driver age, contract text, and extra rules (additional driver, cross-border). Set the € for those rules on Pricing → Fees.
- Fees: list of OOH, young driver, cleaning, late return. OWF is per city — add the city on Locations, set the price on Fees. OWF is charged when pickup and return are different places.
- Fees cover extra hours, late return, etc.
- When a company books, they pick the ACRISS group. The price recalculates if dates or the sold group change. Giving a bigger car as an upgrade does not change the price.
Bookings
- New booking: dates, ACRISS / group, customer, source (walk-in, broker, OTA, affiliate).
- The system checks if the group can take it: free plate, or Accept if you rearrange, or no.
- Leave the booking in the group pool if you do not pick a plate yet.
- If the group is full, pick a plate from another group (upgrade). Fit will say the upgrade plate is free. The sold group stays the same.
- Open a booking from the table or calendar (the drawer). Change dates, swap car, cancel. Every change is logged and the calendar updates.
- Deposits and insurance sit on the booking. Payments are cash, POS, or bank transfer.
Example — pool, then upgrade
- You have 5 cars coded MDMR (for example 4 Yaris and 1 i20). The customer books MDMR, not a plate.
- Nothing is auto-assigned. The booking sits in the MDMR pool until you pick a car.
- Any of those 5 MDMR plates can take it. You drag the bar onto a plate when you want.
- If all 5 MDMR plates are busy, pick a plate from another group (Upgrade). Example: give a CDMR car. The booking stays MDMR. Price stays MDMR. That other plate is now used.
Calendar and assignments
- Each car is a row. Bookings are bars. Unassigned bookings sit in the group / pool row.
- Grey bars on a plate are unavailable days. The bar shows the reason (maintenance, damaged, owner use, or other) and the note you typed.
- Drag a bar onto a plate to assign that car. The app blocks overlaps.
- If that group is full, drag onto a plate in another group (upgrade). The booking stays MDMR (or whatever was sold). Price does not change. Only that plate is used.
- Fit on a pool bar: yes = a free plate exists. Shift = you can move short bookings to open a gap. No = do not accept.
- If it says shift, preview the suggested plate moves, then apply. Do not auto-move without that confirm.
- Use this to fill empty days and to make space for a long, high-value booking.
- On New booking and in the drawer, other groups sit under Upgrade — other groups. Pick one of those plates if the sold group is full.
Pickup and drop-off
Menu: Today. Phone / tablet for the lot.
Pickup
- Assign a plate on the calendar first.
- Scan the license (camera). Check name, number, expiry.
- Photo existing damage. Compare with the car’s file photos.
- Mileage and fuel — three ways: GPS, photo of the dashboard, or type by hand. Always check the numbers.
- Customer signs. Contract is ready. Car goes to Rented.
Drop-off
- Same mileage / fuel methods. Photo new damage if needed.
- Customer signs. Car goes to Cleaning. Mark it ready when the lot is done.
Payments and deposits
- Record cash, POS, or bank transfer on the booking. Print a slip if you need one.
- Track the security deposit (card hold, cash, transfer) and link a damage claim if something happens.
Traffic fines
Menu: Fleet management → Fines.
- Log the notice: Notice ID, amount, date and time, plate, and a photo or PDF of the ticket.
- The app matches that plate and time to the booking and shows the renter.
- Tap Received in account when the fine hits your company account. That starts the discount clock (50% within 7 days, 20% within 15 days).
- Tap Pay via gateway to pay the discounted amount on the local vPOS. Mark paid is still there if you paid another way.
Business profile and locations
- Company name, address, VAT and logo go on invoices and contracts.
- GPS URL and token go here. Each car still needs its own device ID.
- Locations are pickup and drop-off places (airport, office, hotel).
- Owner can add Lot and Office staff logins.
Partners and reports
- API — live availability, rates, and reservations for connected OTAs.
- Brokers — create a booking and pick the broker so net rates / commission apply. You can assign a same-group plate or an upgrade plate from another group.
- Affiliates — referral links ?ref= and promo codes, plus a commission ledger.
- Reports show occupancy and days lost to maintenance or damage.
